Information Technology Consulting
Get Your Business and IT Strategies Aligned
IT consulting services help improve the performance, scalability and competitiveness of your company through the right technology enablement and usage. In IT since 2010 Swift Web Design can expertly guide your IT and digital transformation initiatives from strategy to implementation.
Here We Are - Mature, Ardent And Curious
Driven to innovate
Well-experienced in time-proved programming techs, we don't pass by fresh trends and developments. Now, we create IT strategies with an eye on smart connected devices and ecosystems, decentralized ledgers and P2P transactions, and smart automation brought by artificial intelligence.
Owning unmatched experience
Our international network of IT consultants, solution architects, tech teams, and data and security engineers makes it all a breeze - from problem identification to solution implementation. We'll be there all the journey long, and make sure you don't give up halfway.
Focused on service quality and security
A quality-first approach is rooted in our mindset and reflected in our processes. We apply layered security controls to safeguard our and our clients' IT infrastructure and business data. Our quality management and security program are based on ISO 9001 and 27001 respectively.
Our IT Consulting Services
Our team can assist you in transforming your business with the latest tech capabilities to stay ahead of the curve.
Digital transformation consulting
Goal: to ensure stability and flexibility of your IT infrastructure.
Service scope:
- Monitoring your servers, network, data centres, cloud services, and applications.
- Fast incident troubleshooting.
- Root cause analysis and incident prevention.
- Auditing the security of your IT infrastructure and patching detected vulnerabilities.
- Managed help desk.
- IT infrastructure evolution.
IT strategy consulting
Goal: to align your IT assets with current and anticipated business goals.
Service scope:
- Assessing IT governance effectiveness and the current state of your IT environment: applications and IT infrastructure complexity, application integrations, databases and data warehouses, and development infrastructure.
- Outlining a high-level IT strategy addressing business needs and aligning IT resources accordingly.
- Planning strategic initiatives to achieve the desired state: software development, modernization, migration, and re-architecting activities.
- Providing investment and time estimates for each initiative.
- Prioritizing the initiatives based on the urgency of changes and expected investment return.
IT outsourcing
Goal: to implement IT initiatives and perform IT functions you don’t have resources for.
Service scope:
- Software development, support and evolution.
- Managed analytics.
- Cloud development, migration and optimization.
- Infrastructure support.
- Help desk outsourcing.
- Cybersecurity.
Consulting for various operational areas
Goal: to guide and support your IT-related activities and ensure their optimal cost, smooth running and maximized return.
Service scope:
- Strategy planning.
- User experience design.
- Technology consulting.
- Risk management.
- Governance and oversight.
- Compliance management.
- Security management.
IT assessment
Goal: to find opportunities to improve the efficiency, security, compliance, and reduce the costs of your IT infrastructure.
IT components we assess:
- IT policies and procedures.
- Server infrastructure.
- Network infrastructure.
- Data storage infrastructure.
- Cloud services.
- Business applications.
- Network security.
IT operations consulting
Goal: to build sustainable IT capabilities able to support business plans.
Service scope:
- Diagnosing and troubleshooting IT operational inefficiencies (in supply chain management, procurement, manufacturing, service operations, ITSM, etc.).
- Analyzing current hardware, software and third-party service providers, providing comparison analysis with alternatives.
- Planning ways to improve the efficiency, speed and cost of your IT operations (automating processes, migrating IT infrastructure to the cloud, etc.).
- Building an IT change management practice.
- Setting up development infrastructure (CI/CD pipeline, issue tracking team collaboration tools, and more).
- Enhancing the security of IT infrastructure.
IT project and program management
Goal: to coordinate activities within one or multiple IT projects to achieve faster project workflow and quality results.
Service scope:
- Planning the project life cycle.
- Budgeting and scheduling the project.
- Organizing and managing communication between project participants.
- Monitoring and enhancing project performance.
Technology consulting
Goal: to integrate transformative digital technologies and bring disruptive changes to your business model and processes.
Disruptive technologies we work with:
- Cloud computing
- Cybersecurity
- Machine learning
- Artificial intelligence
- Big data
- Data Science
- Blockchain
- IoT
- Virtual reality
- Augmented reality
- Computer vision
- Multi-component ERP
Service scope:
- Estimating the value your technology of choice may bring.
- Planning the roadmap of technology adoption, starting from license choice to implementation specification.
- Implementing the required software.
Application implementation
Goal: to plan and implement business software with the best value and cost of ownership.
Service scope:
- Analyzing your business needs and scoping software functionality.
- Deciding between a platform-based and custom solution (taking into account the budget, number of users, the existing software ecosystem, and more factors).
- If a platform-based solution is a better choice: recommending the best-fitting platform and creating a functional specification with configuration, customization and integration details.
- If a custom solution is chosen: planning a resilient architecture, prototyping the solution, and defining the required project skills and roles.
- Training for end users to ensure software adoption.
- Software support and maintenance.
Application support
Goal: to keep your business apps well-functioning and aligned with current needs.
Service scope:
- Updating functional capabilities of your apps in line with emerging business requirements and improving UX.
- Monitoring app performance.
- Resolving incidents and applying root cause analysis to prevent incident’s recurrence.
- Planning and performing application modernization activities.
- Auditing and patching app security.
IT infrastructure management
Goal: to ensure stability and flexibility of your IT infrastructure.
Service scope:
- Monitoring your servers, network, data centres, cloud services, and applications.
- Fast incident troubleshooting.
- Root cause analysis and incident prevention.
- Auditing the security of your IT infrastructure and patching detected vulnerabilities.
- Managed help desk.
- IT infrastructure evolution.
Creating Industry Leaders Through Technology Transformation
Each IT strategy we create is unique. But the knowledge of industry commonalities helps us factor in possible regulations, mind business challenges and target audience from the start. The less time we need for the initial research, the faster we bring real value to you.
Healthcare
Manufacturing
Banking & financial services
Professional services
Transportation & logistics
Telecommunications
Oil & gas
Retail
Reimagine Your Business Process from a Digital World
If you feel that your enterprise operations can run faster and deliver better results, you are probably right. We will transform your business areas of cross-departmental importance via smart automation and analytics.
ERP
Creating an integrated system for all business management functions.
Asset management
Enabling effective planning and utilization of enterprise assets.
Supply chain management
Setting up controllable product flows and demand-driven supply planning.
Operations management
Creating a digital environment to oversee operational workflows.
Financial management
Bringing accuracy and time efficiency to the management of financial processes.
CRM
Putting together tools to build personalized customer experience.
HR management
Facilitating daily HR administration and enabling employee self-service.
Business intelligence
Operationalizing enterprise data for business decision-making.
Fusing Insatiable Hunger for Innovation
By following technological advances, we help our customers thrive in a quickly-changing world.
Cloud computing
Optimized cost of IT infrastructure maintenance, on-demand resource scalability, and data security. Quick cloud app deployment and smooth app migration to the cloud.
Artificial intelligence
Context-based personalization, computer vision, speech recognition, predictive analytics, robotic process automation, and more.
Machine learning
Pre-trained ML models for natural language processing, root cause analysis, data-based forecasting, predictive maintenance, operations optimization, and more.
Data Science
Advanced solutions for sophisticated data analytics tasks: operational intelligence, facial recognition, e-commerce personalization, to name a few.
Blockchain
Solutions for transparent supply chain management, financial data recording, NFT trading, cryptocurrency mining, clinical trial tracking, and more.
IoT
Solutions for preventive machinery maintenance, optimization of energy consumption, environmental monitoring, remote medical diagnostics and treatment, smart factories, and more.
Computer vision
Analyzing and deriving meaning from visual data. Used for facial and emotion recognition, computer-aided diagnostics, damage assessment, and more.
Augmented reality
Integrating virtual objects into real-world environment. Used extensively for marketing and educational purposes.
Big data
Effective storing, processing, and analysis of voluminous data.
Why Rely on Trusted Consulting Techniques and Best Practices
We use well-crafted techniques to support IT consulting activities.
Strategy/business model assessment
Strategy/business model assessment
- The ROI methodology
- Business/Functional Canvas
- Organizational Process Assets (OPA)
- Enterprise Environmental Factors (EEF)
Customer requirements gathering
Customer requirements gathering
- QFD
- Interviews
- Surveys
- Focus groups
Problem/goals decomposition
Problem/goals decomposition
- McKinsey MECE method
- Ishikawa diagram
Improvement of business processes
Improvement of business processes
Value stream mapping
Technology Consulting
Technology consulting
- Technical, functional and cost-effectiveness feasibility assessment
- NVP ROI, IRR calculation
Project initiation and planning
Project initiation and planning
- Business case composition
- Vendor selection criteria recommendations
IT project and program management
Goal: to coordinate activities within one or multiple IT projects to achieve faster project workflow and quality results.
Service scope:
- Planning the project life cycle.
- Budgeting and scheduling the project.
- Organizing and managing communication between project participants.
- Monitoring and enhancing project performance.
Technology consulting
Goal: to integrate transformative digital technologies and bring disruptive changes to your business model and processes.
Disruptive technologies we work with:
- Cloud computing
- Cybersecurity
- Machine learning
- Artificial intelligence
- Big data
- Data Science
- Blockchain
- IoT
- Virtual reality
- Augmented reality
- Computer vision
- Multi-component ERP
Service scope:
- Estimating the value your technology of choice may bring.
- Planning the roadmap of technology adoption, starting from license choice to implementation specification.
- Implementing the required software.
Certifications/Regulations and Standards
Certifications/Regulations and Standards
- NITAU Level II Certified
- US ISO/IEC 20000
- ISO 9001
- ISO 27001
- HIPAA
- HITECH
- SOC2
- SOC3
Do We Share the Same Values?
Fast time-to-value
Offering an iterative approach for long-term transformational initiatives, we manage to start providing tangible business value as early as possible. Even the first small steps towards a more consistent and balanced IT environment optimize operational expenses, like high maintenance costs for obsolete IT assets.
Fair pricing
We apply a pricing model depending on the nature of the consulting service we render.
Fixed price – for time-bound services with clearly defined deliverables: a feasibility study, solution prototyping, and market research.
Time & Material – for long-term involvements when the service scope can’t be estimated accurately at the start: an operational review of an IT department, an IT audit, modernization of a bunch of business apps.
Value-driven IT strategies
The landscape of IT technologies and innovations is vast and growing. We help companies navigate it and make smart IT investments in areas with real profit potential. When planning an IT strategy, we communicate explicitly the value of changes, typically centred around cost reduction, workflow automation, expansion into new revenue channels or service quality improvement. Our value-oriented approach earned us a presence in the prestigious Global Outsourcing 100 listing.
Assisted transition to better IT
We provide a full-service package of assistance for IT projects – we plan, design, implement and continuously support changes envisaged in the IT strategy. You don’t have to bounce between several teams down the road of your transition to an optimized IT infrastructure or digitally transformed processes.
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